Senior Destination Consultant

TitleSenior Destination Consultant
Roles and Responsibilities
  • Primarily will be a field job delivery Services – Orientation, School Search, Home Finding & Settling In for Premium clients
  • Be a single point of contact for the transferee and family to ensure seamless delivery of service.
  • Manage transferee expectations in line with client policy and transferee needs.
  • Manage suppliers to ensure support as per client brief.
  • Ensure that there is zero conflict of interest.
  • Ensure continuous value addition and cost savings for the transferee and the client.
  • Deliver services as per the scope of work ordered.
  • Ensure availability, responsiveness, and reliability.
  • Submit reports to the account manager in a timely manner.
Experience and Knowledge Desired
  • 4+ Years experience working in Relocation/ Mobility Industry Or 6+ Years Working Experience in a Service industry (candidates with Relocation/ Mobility Industry will be given preference)
  • Knowledge of: Local Area/ City; Local Real Estate Market (Rental), International Schooling is essential
  • Work Experience in a Process-based Industry/ Work and excellent skill to ensure adapting and compliance to a process
  • Minimum Education required is Graduation
  • Experience of having worked in a Team environment
Other Skills Required
  • High level of proficiency in MS Word
  • High level of proficiency in MS Excel
  • High level of proficiency in MS PowerPoint
  • High level of proficiency in Outlook Express/ Microsoft Outlook
  • High Proficiency in Email Writing Skills
  • Experience (or Ability) to learn and work on Customized software interfaces of web-based software(s) used in the Relocation Industry
  • Experience in liaising with Government Department/ Agencies will be helpful
  • Experience in Relocation/ Mobility Industry - Relocation Services (Home Finding, Look-See/ Orientation Program, Settling In Support, etc.) is required
  • Exhibit Customer Relationship Management Skills
  • Flexible to travel to other locations for work will be Plus
Soft Skills
  • Highly proficient communication skills (As the candidate will be interacting with international clients)
  • Fast Learner
  • Self-Driven to learn – adapt – implement
  • Preferably trained in communication skills especially on email writing etiquettes
  • Positive attitude towards self and others is a must
  • Willing to adapt to various cultures and situations
  • Self-motivated
  • Intellectual mindset
  • Positive Inter-Personal skills for being adept to working with individuals from varied backgrounds
  • Problem-solving skills
  • Meticulous at work
  • Proactive
Added advantages
  • International working exposure (living/ working in another country)
  • Services Industry background experience (Hospitality/ Travel/ HR services/ Relocation) will be preferred
  • Any previous experience in real estate services with a successful track record will be preferred
  • Fluent with local language in the city where the individual is seeking employment
TitleSenior Destination Consultant
Roles and Responsibilities
  • Primarily will be a field job delivery Services – Orientation, School Search, Home Finding & Settling In for Premium clients
  • Be a single point of contact for the transferee and family to ensure seamless delivery of service.
  • Manage transferee expectations in line with client policy and transferee needs.
  • Manage suppliers to ensure support as per client brief.
  • Ensure that there is zero conflict of interest.
  • Ensure continuous value addition and cost savings for the transferee and the client.
  • Deliver services as per the scope of work ordered.
  • Ensure availability, responsiveness, and reliability.
  • Submit reports to the account manager in a timely manner.
Experience and Knowledge Desired
  • 4+ Years experience working in Relocation/ Mobility Industry Or 6+ Years Working Experience in a Service industry (candidates with Relocation/ Mobility Industry will be given preference)
  • Knowledge of: Local Area/ City; Local Real Estate Market (Rental), International Schooling is essential
  • Work Experience in a Process-based Industry/ Work and excellent skill to ensure adapting and compliance to a process
  • Minimum Education required is Graduation
  • Experience of having worked in a Team environment
Other Skills Required
  • High level of proficiency in MS Word
  • High level of proficiency in MS Excel
  • High level of proficiency in MS PowerPoint
  • High level of proficiency in Outlook Express/ Microsoft Outlook
  • High Proficiency in Email Writing Skills
  • Experience (or Ability) to learn and work on Customized software interfaces of web-based software(s) used in the Relocation Industry
  • Experience in liaising with Government Department/ Agencies will be helpful
  • Experience in Relocation/ Mobility Industry - Relocation Services (Home Finding, Look-See/ Orientation Program, Settling In Support, etc.) is required
  • Exhibit Customer Relationship Management Skills
  • Flexible to travel to other locations for work will be Plus
Soft Skills
  • Highly proficient communication skills (As the candidate will be interacting with international clients)
  • Fast Learner
  • Self-Driven to learn – adapt – implement
  • Preferably trained in communication skills especially on email writing etiquettes
  • Positive attitude towards self and others is a must
  • Willing to adapt to various cultures and situations
  • Self-motivated
  • Intellectual mindset
  • Positive Inter-Personal skills for being adept to working with individuals from varied backgrounds
  • Problem-solving skills
  • Meticulous at work
  • Proactive
Added advantages
  • International working exposure (living/ working in another country)
  • Services Industry background experience (Hospitality/ Travel/ HR services/ Relocation) will be preferred
  • Any previous experience in real estate services with a successful track record will be preferred
  • Fluent with local language in the city where the individual is seeking employment